The machine shipped via ABF out of Oklahoma City. The driver unloaded it and put it in the garage. The driver will not put it in the house, so if you are expecting it to be placed inside or moved to a specific room you had better try to arrange this before delivery.
The box weighs about 260 pounds so you will need a couple of very strong backs to move it by hand. My wife and I managed to get all of the parts, save the flywheel, out of the box and then wrestled the box holding the main flywheel up our stairs. This was NOT easy. So plan ahead if you need to locate this on a second floor.
The biggest disadvantage from buying one of these through Amazon is the limitation on delivery. There is no information about what to expect beyond that the freight company will call you (which they did). Standard delivery includes liftgate service and placement of the unit at your door or in your garage. If you need more than this then you may want to buy one directly from Sole, which for a couple of hundred bucks will have it placed where you want it. If I had to do it again, I'd still order from Amazon. I saved a few bucks and managed to get it where I needed it without injury.
The unit itself went together easily, taking me a couple of hours. An extra pair of hands is useful at a couple of points. Basically, you put together three main pieces, then attach the console, the arms, and the plastic cover pieces.
As for the machine itself, what more could you want? Sturdy, quiet, and reasonably adjustable. Some have complained about the stiff resistance at the lowest level, but this is not an issue at all with mine. The lowest incline and resistance moves very easily. The console is not too fancy but adequate. Overall, this product meets all of my expectations, hence my 5 star rating.
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